Need Help?
Account Information
Kindly fill in the below form for Reseller’s Account Registration request.
Our sales representative will contact you ASAP.
Kindly fill in the form: https://achieva.com.my/contact/
Click on forget password in this link https://www.achieva.com.my or inform the admin and the admin can reset the password.
Inform admin through email or contact us form.
Yes, you can.
It is all under your account information in your dashboard
Minimum purchase of RM1000 will be free delivery (Klang Valley only) and RM1500 for (non-Klang Valley area)
Orders and Payments
Achieva’s sales team will contact you when working hours once received your order.
You may apply coupons in checkout page
Existing Payment Terms
Yes, based on your terms limits.
Malaysia only
Products
Kindly email/contact your Achieva’s Account Manager for the enquiry.
Email will be send out
You can display recently viewed products in dashboard if required.
Technical Problems
This depends upon the error message.
If you are logged in and have items in your cart, it will be stored. If not It will go off.
Yes, it is.
Questions Regarding Email Newsletters and Others
New Promotion from Achieva and new products Launching pre-order or selling.
Achieva will create account for you, please contact your Account Manager for the enquiry.
Unsubscribe option is available in newsletter emails.
Coupons
Confirming Orders
Login and go to ‘my account’ and select ‘orders and returns’. Here you’ll see all orders and their status.
We are unable to change or cancel orders once they are submitted.
You may check thru by checking your account order details
Our Sales-representative will contact you on the next working day after the order received.
