This policy describes the details of delivery for your online purchase.
Where We Deliver
Delivery only for most addressees within Singapore, no international delivery. We request full address details. We do not deliver to P.O. Box and remote locations.
How and When We Deliver
All deliveries are made from 9.30am to 5.30pm Monday to Friday.
Same day delivery: Order before 10am, delivery charges applicable
Next day delivery: Order before 4pm
Please note that delivery during peak periods (CNY, Xmas or other public day) might take more than 1 day.
SGD6.50 if less than RM1,000, over RM1,000 is free shipping.
Good Damaged in Transit
You will need your tax invoice as proof of proof of purchase for every return.
Any discrepancies found in the delivered goods should be reported within 2 days; Otherwise, it will be considered that all goods sold are in good order & have been accepted;
All return in subjected to our RMA policy, no debit or unauthorized return is accepted;
Late payment charge of 1.5% per month will be imposed on all overdue invoice;
It is hereby acknowledged that these Products are in compliance to the relevant export control and trade compliance laws and regulations, in particular, the U.S. Export Control Laws and Regulations. Serial System shall not be responsible or liable should there be any diversion or non-compliance of these export control and trade compliance laws and regulations by the Customer;
Enquiry of Delivery
If you have further question about delivery please contact us by email email@example.com or by phone +6 012 707 9686